01 Area of application

All deliveries and services provided by FILO DESIGN (hereinafter referred to as the FILO) are performed exclusively on the basis of these general terms and condition of sale and delivery. Any alternative terms and conditions on the part of the customer shall not apply unless we should confirm these in writing. There are no supplementary agreements.

02 Conclusion of contract

All offers on the online shop are subject to change and not binding. All offers are subject to prior sale.

In ordering the desired goods via internet, the customer makes an offer to conclude a purchase agreement.

Filo has the right to accept this offer by issuing the customer with an order confirmation within 14 calendar days. The order confirmation shall be sent by e-mail.

Upon the unsuccessful expiry of the 14-day term, the offer applies as rejected.

The automatically generated information on the receipt of the order does not represent an order confirmation. It merely serves to verify the communicated data.

03 Prices, price alterations

The prices listed at the time of ordering are applicable to all goods and services. Our prices are in US dollar and include the currently applicable statutory VAT and exclude postage and packaging or other additional services, insofar as no alternative is expressly agreed.

Our invoices are payable immediately and without deduction. We accept payment by PayPal. You may use your credit card as a billing method with PayPal.

04 Delivery

Insofar as the goods are in stock and available, Filo shall dispatch these within 1-3 work days. Delivery is performed through the dispatch of the purchased item to the address provided by the customer.

In the event of a delivery delay, Filo shall notify the customer immediately upon becoming aware of the delay.

If Filo should be delayed in delivering, all liability for damages is restricted to foreseeable damage, should this arise through slight negligence. Further claims to damages shall only exist if the delay should arise on grounds of gross negligence or willful misconduct.

The method of dispatch, the carrier and dispatch route shall be at the seller's discretion unless otherwise expressly instructed by the customer. The seller does not guarantee any delivery times, however, can provide the following estimates, to be considered as a guideline Filo reserves the right to only sell usual household quantities to consumers.

05 Retention of title

The purchase item shall remain the property of Filo until paid for in full. Prior to transfer of title the customer is not permitted to pledge, assign as security, process or modify the goods without the express permission of Filo.

06 Warranty

These customers are obligated to examine the goods immediately for integrity, conformity with the delivery documents and order as well as for defects. Detected or visible defects are to be reported in writing. If prompt notification is omitted, the goods are deemed accepted as per agreement, unless the defect is not apparent upon examination performed with reasonable diligence.

Insofar as sellers' guarantees are granted, the details are provided in the guarantee terms, enclosed with the delivered item. Warranty claims are not prejudiced by statutory claims/rights.

warranty shall in the first year be restricted to the removal of defects or replacement delivery. Filo reserves the right to stipulate the method of rectification. Upon expiry of the first year, Filo shall at its discretion restrict its warranty to the removal of the defect or a credit note for the current value of the goods.

07 Intellectual property rights

All content included on this Site (as well as any other linked sites owned by FILO DESIGN ), such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of FILO DESIGN and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of FILO DESIGN as the case may be.

FILO DESIGN shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. FILO DESIGN shall have the right, at any time, to claim the authorship of any Content posted on this Site (as well as any other linked sites owned by FILO DESIGN ) and to object to any use, distortion or other modification of such Content.

Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by FILO DESIGN shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

08 Final provisions

In the event that a provision of these general terms and conditions or any other agreement in the scope of this contract should be invalid, this shall not prejudice the validity of the remaining provisions. The statutory provision shall apply in substitution of the invalid provision.

Place of performance for all duties arising from the contractual relationship is the applicable seller's place of business.

All contents of this website are the property of FILO DESIGN No part of this site, including all text and images, may be reproduced in any form without the prior written consent of FILO DESIGN .

Apparel and systems design
FILO DESIGN is independently
owned and operated.

3F-7, NO.186, SEC 1, KEELUNG ROAD,
TEL: 886-2-27635317


Scroll To Top